Rates and policies for rental of Serenity Chalet Hakuba during the 2024-2025 winter season:

Festive Season

Dec 22 - Jan 5

Jan 25 - Feb 1

Peak Season

Dec 20 - 21

Jan 6 - Jan 24
Feb 2 - March 3

Shoulder Season

Dec 1 - 19

March 4 - March 31

 160,000 Yen
For up to 10 people 
150,000 Yen
For up to 10 people
120,000 Yen
For up to 10 people

All rates are per night.


  • 5% discount for stays of more than 10 nights
  • 10% discount for stays of more than 14 nights
  • 15% discount for stays of more than 21 nights 
  • 20%discount for stays of 28 days or longer 

Prices Include: 

  • Pick-up and Drop-off from Hakuba train station or Happo bus terminal upon arrival and departure 
  • Supermarket trip upon arrival
  • 10% consumption tax
  • Twice weekly tailored night shuttle for your group
  • Twice weekly cleaning
  • Unlimited High speed Wi-Fi and unlimited Netflix.


40% Deposit is required within 7 days of booking confirmation.

Minimum Night Stay

A 7 Night minimum stay is required during the Peak and Festive periods.

In the event that a short stay may be accepted a 40,000 yen surcharge will be added for a 1 or 2 night stay.


All prices are in JPY, payments can be paid via Paypal or directly into Serenity Chalet  Japanese Bank account:

Local Japanese bank transfers are fee of charge.

Credit Card payments via Square or Paypal payments include a 3.5% service fee.

We do recommend Flywire for International Payments as this service does not attract any merchant fees and the exchange rate provided by Flywire is much better than your local bank.

Final payment is due 60 days prior to arrival and no refunds are offered on any payments once made.

Cancellation Policy

In the event that you need to cancel and we have more than 60 days notice we will happily provide you a credit for your next stay and this credit doesn't expire. Deposits are lost for cancellations made within 60 days of check-in date.